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Sainsbury’s Bank Car Insurance is arranged and administered by Sainsbury’s Bank and is underwritten by a carefully selected range of insurers.
Sainsbury’s Bank comprehensive Car Insurance and Sainsbury’s Bank Car Plus policies had a Defaqto rating of 5 out of 5 stars in 2020, meanwhile, Sainsbury’s Bank has 4 out of 5 stars on Trustpilot.
Many Sainsbury’s car insurance reviews praise the company for offering competitive pricing and good service. Some positive reviewers appreciate the bonus Nectar points they receive – with one claiming to get 6000 points.
Other Sainsbury’s car insurance reviews called the ordering process “very easy to use”, “quick” and “simple”.
Unfortunately, Sainsbury’s car insurance has plenty of negative reviews. As with many other companies in the car insurance industry, the company has been slammed for poor customer service. Poor experiences with Sainsbury’s car insurance haven’t just occurred over the admin side of things, but also when making claims. Some Sainsbury’s car insurance customers have shared their concerns over evidence not being accepted or even received by the insurance company.
Many individuals claim that it is difficult to speak to someone on the phone, while other Sainsbury’s car insurance complaints say that they can’t reach anyone on the phone and have had trouble using the website.